Privacy Policy
One Time Pass Driving School Ltd
(Trading as One Time Pass Driving School)
Company Number: SC852364
Last Updated: 05 – 01 – 2026
Email: contact@onetimepass.co.uk
1. Introduction
One Time Pass Driving School Ltd, trading as One Time Pass Driving School (“the Company”, “we”, “us”, or “our”), provides professional driver training and road-safety education services throughout the United Kingdom. We are committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
2. Scope
This Policy applies to:
Learners, instructors, and franchise partners.
Visitors to our website and users of our online booking or enquiry systems.
Any person who contacts or interacts with One Time Pass Driving School in connection with our services.
3. Information We Collect
We may collect and process the following categories of personal data:
Identification details: full name and date of birth.
Contact details: telephone number, email address, postal address.
Booking information: lesson dates, progress notes, cancellations, and payment history.
Financial information: payment details (processed securely through third-party providers; we do not store card data).
Technical data: IP address, browser type, and website usage through cookies or analytics tools.
Instructor information: qualification details, registration number, insurance, and franchise agreements.
4. How We Use Your Information
Your personal data is used for the following purposes:
To provide, manage, and improve driving instruction and related services.
To process lesson bookings, cancellations, and payments.
To communicate with you regarding lessons, tests, and updates.
To meet legal and regulatory requirements (e.g., DVSA, HMRC).
To maintain accurate records for business administration.
To send updates, offers, or relevant communications (only where you have opted in).
5. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
Contractual necessity: to provide driving lessons and related services.
Legal obligation: to comply with DVSA, tax, and accounting requirements.
Legitimate interest: to manage operations, quality assurance, and customer relations.
Consent: for optional marketing communications or promotional materials.
6. Data Sharing and Disclosure
We may share your data only where necessary and lawful, such as with:
Approved instructors operating under the One Time Pass Driving School brand.
Payment service providers and accounting professionals.
DVSA, HMRC, or other regulatory authorities when required by law.
IT and website hosting partners who support our digital systems.
We do not sell or rent personal information to third parties.
7. Data Retention
Personal data will be retained only as long as necessary to fulfil contractual, legal, or regulatory obligations.
Lesson and booking data: retained for up to 5 years after last activity.
Financial and tax records: retained for at least 5 years as required by law.
Marketing data: retained until you withdraw consent.
8. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
The right to access your data.
The right to rectification of inaccurate data.
The right to erasure (“right to be forgotten”) where applicable.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time (where consent is relied upon).
Requests to exercise these rights can be made by contacting us directly via the contact form on our website.
9. Data Security
We implement appropriate technical and organisational measures to safeguard your information, including encryption, restricted access, and secure password protocols.
10. Cookies and Website Tracking
Our website may use cookies and analytics to improve performance and understand visitor behaviour. You can disable cookies in your browser settings, but this may affect website functionality.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the law or our business practices. The most recent version will always be published on our website.
12. Contact
If you have questions or concerns about this Privacy Policy or our data handling practices, please contact One Time Pass Driving School Ltd (Trading as One Time Pass Driving School) through our website contact form.